Return & Exchange Policy
At Fateh Zarq, customer satisfaction is
our priority. If you are not fully satisfied with your purchase, we offer
return and exchange options under the following policy:
Exchange Policy
Products can be exchanged within 7 days
of delivery.
Item must be unused, unworn, and in
original packaging with tags intact.
Exchange is available for damaged,
defective, or wrong items received.
Size exchange (if applicable) is subject
to stock availability.
Return Policy
Returns are accepted within 7 days of
receiving your order.
To be eligible, the product must be in
original condition.
Used, damaged (by customer), or
customized items may not be eligible for return.
Non-Returnable Items
Sale/discounted items (unless damaged or
incorrect)
Customized or personalized products
Certain hygiene-sensitive items (if
applicable)
Refunds
Once the returned item is inspected,
refund (if applicable) will be processed according to the approved method.
How to Request Return or Exchange
Contact our support team with:
Order Number
Reason for return/exchange
Product photos (if damaged/incorrect
item)
📧 Email: fatehzarq@gmail.com
📞 Phone: +92 312 6007828
Note: Shipping charges may apply for
exchanges unless the error is from our side.
Fateh Zarq reserves the right to update
this policy at any time.
